Please read below for any questions regarding shipping your order.
|Australia - below $35 spend Aus Post w/ tracking||
$9 flat rate
|Australia - above $35 spend Aus Post w/o tracking||5-7 days||
|Australia - above $35 spend Aus Post w/tracking||5-7 days||
|Australia - above $70 spend Aus Post EXPRESS||1-3 days||
Please note that we take an additional 1-2 working days to pack and post your orders.
Delayed and Missing Parcels
Please use tracking provided (if available) to check the status of your parcel as we are not liable for it once posted. The delay could be due to unforeseen circumstances such as weather.
If your domestic parcel has not arrived after 10 working days, or 3 working days for express parcels, after date of postage lodged, please contact us and we will suss it out for you.
Please include your order number within the message.
Do you ship internationally and how much will it cost?
|Singapore & New Zealand w/ partial tracking||7-10 days||$15|
|Rest of the World w/ partial tracking||7-20 days||$18|
|Outside Australia w/ Signature on Delivery + Full Tracking||7-14 days||$21|
|Outside Australia w/ partial tracking above $70 spend||7-20 days||FREE|
Please note that tracking is limited for international parcels and we cannot promise that you will be able to track it in your home country. If you would like better assurance, please select the shipping option with signature on delivery and this will include a full detailed tracking.
Other important information
Please note that all customers are held responsible for the information they provide us during checkout. We urge all customers to check your address and email address fields before confirming your order. We cannot reroute parcels once they are mailed. Ensuring you provide the correct email address allows us to send you the tracking information. *If you provided the wrong information, please send us an email to firstname.lastname@example.org immediately and we will do our best to correct it before it gets mailed.
Need to ask something else? Fill out the contact form here and we'll be in touch as soon as we can!